Frequently Asked Questions (FAQ)

 

What is Osteopathy?

Osteopathy is a form of manual healthcare which focuses on how the anatomical structures and systems of the human body work together as a holistic unit.
This involves looking at the bones, joints, ligaments, muscles, nerves, blood vessels, and internal organs to determine what may be causing your symptoms.

For more information, visit www.osteopathy.org.au/about-osteopathy/osteopathy---you


How much does Sunbury Osteopathy charge for an Osteopathic Treatment?

Sunbury Osteopathy offers the below Consultation prices:

  • Initial & Return Consultation - $90
  • Initial & Return Consultation with Concession - $85

Sunbury Osteopathy Cancellation Policy

At Sunbury Osteopathy if you need to cancel or change your appointment you can do this via the link on our confirmation booking email or by calling or emailing the clinic.

We ask that you give us as much notice as possible so that we can offer the appointment to other clients.

If you cancel your appointment within 12 hours of your booking, you will incur a $40 late cancellation fee.

This invoice will be sent to you and you can pay via bank transfer or next time you are in the clinic.

We are not able to use private health or third party billing to cover the cancellation cost.
We thank you for your understanding.


Does Sunbury Osteopathy accept third party payments?

We have a $10 concession gap fee and a $20 non-concession gap fee for Medicare Care Plan appointments.

DVA, TAC and Workcover are all bulk billed.


Who can Sunbury Osteopathy Treat?

Sunbury Osteopathy provides treatment for individuals of ages 4 and above.
We also provide services for Department of Veteran Affairs (DVA), Chronic Disease Management (CDM), Transport Accident Commission (TAC), and Work Cover.


Do I need a referral from my GP?

No. You can book an appointment at Sunbury Osteopathy without providing a GP Referral.


What do I need to bring?

If you have any relevant X-Rays, Scans or Test Results for your condition, please bring these along to your appointment.
For DVA, CDM, TAC and Work Cover patients, please bring all paper work relating to your claim.


What should I wear to my appointment?

We recommend wearing comfortable, loose clothing.

Depending on the area of your body requiring treatment, you may be asked to undress to your underwear if you are comfortable; if this is the case you will be covered with a towel whilst you are treated.

If you have a lower body complaint (below the waist), we recommend bringing along a pair of shorts to change into if required.


What forms of Payment do you accept?

Sunbury Osteopathy accepts EFTPOS and Cash payments.

A HICAPS machine is available for those with Osteopathic Treatments covered by their Private Health insurance.

EPC Medicare Rebates can be processed at the clinic following your Osteopathic Treatment.


How early should I arrive before my appointment?

We recommend you arrive approximately 10 minutes before your initial consultation (first time at the clinic) to fill out a new patient form.
Return patients are advised to arrive a few minutes before their scheduled appointment time.


Does Sunbury Osteopathy Treat Children?

Sunbury Osteopathy offers treatment to children aged 4 and above.